Today Dales and Peak Network went on an #entrepreneurs walk in New Mills, in the High Peak. We started at Swizzels Matlow , where Nici Matlow , HR manager of the family owned business SwizzelsMatlow gave us a talk on the history of the companies , and lots of sweet tasters . Despite being a family member, Nici had to spend 18 months on the shop floor , plus a Uni degree before she joined Swizzels HR. The company started in Hackney London in the 30’s, relocated to New Mills in the war, and never left.In the 40’s they moved into an old textile mill. They helped the war effort by making water purification tablets. In the 50’s Parma Violets were invented.Originally they were breath fresheners . In 1954 Love Hearts came about.
They have a top secret machine to do messages on the Love hearts.Love Hearts are global, imagine 100 tonnes a week ! Then the double sherbet lolly..another first. Swizzels are famous for their firsts.
In 1975 a new factory extension arrived. The Swizzels sherbet sugar & Matlows jelly & chews merged. They built a new products & innovations team. In 2001 the online shop arrived, plus #squashies . They continually innovate , using natural colours & healthy mixes where possible.
What does Success look like ?
A lesson to all employers … Swizzels say
1 Success is all about their people , empowering & developing them. Staff are fully involved in creating an inspiring vision & future direction. All staff get the opportunity for regular training plus self guided learning in the Refresher room. When I arrived at the gatehouse I was greeted & welcomed by staff, signposted to the walk start, and everyone that arrived at the desk while I was there received the same genuine helpful friendly service. How does your business appear to new visitors & the outside world ?
2 Provide continuous development including Coaching for your staff.
3 Communicate your Vision, make it a shared vision & encourage participation.
4 Encourage staff to be involved in continuous improvement of business process & direction.
5 Involve staff in the selection & implementation of new technology so they can see how it will benefit them, by removing boring processes, keeping their jobs more interesting & not threatening their jobs.Its a pleasure to be consulted when you are not worried about your job!
6 Work with the local community ,schools, groups to promote jobs, support community sustainability & pride.
After the talk we walked along Torrs Gorge & on the Millennium walkway along to the canal and back into New Mills . We swapped business ideas & discussed all the tips from Swizzels, plus of course eating the odd sweet ! Join our next @dalesandpeak walk on 26th April starting from venue TBC in Hathersage.
Email me for details firstname.lastname@example.org Best wishes Karen Perkins . Follow me on Twitter or Instagram @fabcoach Book a free coaching taster to see how I can help you re balance your work life ! www.karenperkinslifecoach.co.uk